Privacy Policy for Australian Visitors
Last updated: 24 September 2026
Casino Guide Au ("we", "us", "our") operates the website casinoguide-au.com ("the Site"). This Privacy Policy explains what personal information we collect, how we use it, and the rights you have in relation to that information. By using the Site, you agree to the practices described in this policy.
Table of Contents
Important notice for Australian visitors
Providing online casino games (including pokies/slots, roulette, blackjack and online poker) to customers in Australia is illegal under the Interactive Gambling Act 2001 (Cth). Licensed Australian operators are limited to sports and race wagering only. The information published on this Site is of a general nature and does not constitute, and must not be treated as, an offer or promotion of prohibited interactive gambling services to persons in Australia. We do not accept deposits, wagers or bets through this Site, and we do not offer gambling services ourselves.
How to contact us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at [email protected].
What information we collect
We may collect and process the following categories of information:
- Identity and contact data — such as your name and email address, when you voluntarily provide them (for example, when you contact us or subscribe to updates).
- Technical data — such as your IP address, browser type, device information, and referring pages.
- Usage data — information about how you interact with the Site, including pages visited and time spent on the Site.
We do not knowingly collect personal information from persons under the age of 18. If we learn that we have collected information from a minor, we will delete it.
Legal bases for processing
Where required by applicable privacy law, we process personal information on the following legal bases:
- Consent — where you have explicitly agreed to a specific processing activity, such as receiving marketing communications or non-essential cookies. You may withdraw your consent at any time.
- Legitimate interests — for activities necessary to operate and secure the Site, such as analysing aggregate usage and preventing abuse.
- Legal obligation — where retention or disclosure of information is required by law.
How we use your information
We use the information we collect to:
- Operate, maintain and improve the Site;
- Respond to your enquiries and requests;
- Send you communications you have consented to receive;
- Analyse Site performance and fix technical issues;
- Comply with legal obligations and enforce our terms of use.
We do not sell your personal information to third parties.
Cookies and similar technologies
The Site uses cookies and similar technologies to function properly. Some cookies are strictly necessary for the Site to operate and do not require your consent. Other cookies — for example, those used to measure usage or remember your preferences — are set only with your consent. When you first visit the Site, you will be presented with a cookie banner that allows you to accept, reject or manage non-essential cookies. You can change your cookie preferences at any time through your browser settings or via the cookie preferences link on the Site.
Sharing of information
We may share personal information with:
- Service providers who assist us in hosting, analysing and maintaining the Site, under contractual obligations to protect your information;
- Regulators and law enforcement, where disclosure is required by law.
Data retention
We retain personal information only as long as necessary for the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes. When information is no longer required, it is deleted or anonymised.
Your privacy rights
Subject to applicable law, you may have the following rights in relation to your personal information:
- Right of access — to request a copy of the personal information we hold about you;
- Right to rectification — to request correction of inaccurate or incomplete information;
- Right to erasure — to request deletion of your information where there is no overriding legal basis for retaining it;
- Right to restriction and objection — to request that we limit processing or stop processing your information for certain purposes;
- Right to data portability — to receive your information in a structured, commonly used format;
- Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, contact us at [email protected]. We may ask you to verify your identity before responding. We will respond within a reasonable period, as required by applicable law. If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the relevant supervisory authority.
Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
External links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
Australian privacy law
Where you are located in Australia, our handling of your personal information is guided by the Australian Privacy Principles under the Privacy Act 1988 (Cth), in addition to any other applicable law. The Office of the Australian Information Commissioner (OAIC) is the supervisory authority for privacy matters in Australia.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Contact
For any questions about this Privacy Policy, contact us at [email protected].